Windows 8 store is not Connecting to Internet[Solved] :How to Fix This

Yesterday I decided to update my windows 8 pro to Windows 8.1.For this I need to open Windows 8 store because Microsoft is providing update to Windows 8.1 through Windows Store.But When I tried to open the windows Store I am getting an error like this: 
                                                                    ” We weren’t able to connect to the Store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again.”
unable to connect to windows 8 storeI tried  a few things but the problem was not resolved .So I Google it and found that the similar problem is faced by many other people and there are many suggestions to solve the problem.I tried each one of them but I still getting the the same error .Nothing works for me.After Googling for more than two days, at last, I found a simple solution that straightway worked for me.You are here and I can expect you tried each one of the following solutions but not succeeded:

  • You checked the Date and Time settings and also updated the Internet time.
  • You checked that you are not using any proxy server by going in Internet Options.
  • You have switched your account from local account to a Microsoft account.
  • You have refreshed you PC(your big mistake) by going in PC settings.
  • You have cleared the store cache by running few commands.
And after trying above methods and few more, you are still not able to access the store or any other App.Now I am going to tell you a method that worked straightway for me.
Just follow the following simple steps :
  • First you need to install a small software called Fiddler.Fiddler is a small tool for Inspecting and Debugging Web traffic.Go to the following link and download the version 4.4.5.6(or higher if available).

 Download Here – http://fiddler2.com/get-fiddler

installing fiddler
  • It is of very small size(under 1MB) and after downloading install it.Run it by going into program list.
  • Once the Fiddler window appear,go to Tools and then select Win8 Loopback Exemptions.If you get prompt for warning ,click Yes.
making changes to connect to windows 8 store
  • Select Exempt All so that each checkbox in front of app is checked and select Save Changes.Now minimize the Feddler(Do not close it) and try to open the app store or any other app.
connecting to windows 8 store
  • Now App Store and all other window 8 Apps can easily connect to the Internet.You may need to run the Feddler,so just minimize it and do not close it.

You may need to run the Fiddler all the time when you need App store to connect to the Internet.Still,this is far better than Refreshing the PC or Installing a new copy of windows 8.

Whether this method works for you or not,please let me know by posting your comment.

113 Comments

  1. Mars

    Yep, finally nailed it. Thanks

    Modern apps stopped working sometime, perhaps after win 8.1 update.
    No help from MS or the net. This has got me going again and on the path to fixing the problem.
    There was some mcafee and trend software which I suspect was originally causing the problem, and deleting them from the system ( brutally by knocking the service and deleting the files) may have left some registry settings not suited for the windows firewall to be correctly interacting with the store and modern apps

  2. IC Canoe REstoration Project

    Tried your solution to the letter and although I am on the internet, hence this post, the store or apps are still not functioning, any more ideas?

  3. Auyx

    Thanks so much for this after months and months I finally get the bloody store to connect. Downloading 8.1 now hopefully it will be fixed natively after the update. Fingers crossed.

  4. ffffff

    Thanks a lot Amar….Its working…!

  5. Kate McGrath

    I'm so surprised this worked! I'd tried everything else. Thanks for your help. Highly recommend this method.

  6. Amar pawar

    Your welcome……….thanks for visiting

  7. Lukasz Persjanow

    unfortunatelly didnt work for me .Ieverythings work, game connection, browsers expect the store. dont know what to

  8. Amar pawar

    Have you followed the steps correctly? Because this worked almost for everyone.

  9. Ishika Singh

    Fiddler isnt working.. Any other suggestion please.

  10. Amar pawar

    Also check these:
    check the Date and Time settings and also updated the Internet time.
    Check that you are not using any proxy server by going in Internet Options. Try to switch your account from local account to a Microsoft account.

  11. Anonymous

    Why is win8 loopback exemptions not an option on the Tools menu on my Fiddler4 I just downloaded?

  12. Channell Lewis

    Thank you sooooo much, this was getting to be a headache trying to get my store to work and I've tried and looked for everything, so thank you. This was great and great help too! =D

  13. Anonymous

    this worked finally, thanks….all those windows forums didnt solve anything…what a mess

  14. Subhratanu Sarkar

    Hello there Amar pawar…thanx very much for your help…Finally it worked like a charm….!

  15. Peter Milham

    Looks like a great tip. Don't understand the technicalities. However didn't work for me. Further search came up with fix on YouTube at https://www.youtube.com/watch?v=ujuV4le10tQ . I didnt understand what this does either. But this did work for me. In case YouTube link gets lost, the suggestion is:
    Run "Cmd" to get into command prompt
    Run: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
    Then enter: start "" "ms-windows-store:"

  16. Anonymous

    Thanks so much! I spent two days now pulling out my hair and loathing microsoft, that a third party hack like this needs to be used infuriates me, but bless your heart for posting this! +1000

  17. Anonymous

    it didnt work for me o pls

  18. Amar pawar

    I am surprised this does not worked for you.This solution worked for almost everyone.Try once more ,carefully following the steps.

  19. Anonymous

    all my apps are highlighted with green except my store

  20. Amar pawar

    make sure all are checked and one important thing you need fiddler running in background, so don't close it. Just minimize it.

  21. Anonymous

    Yeah I did that,I checked all,…but isn't it strange that only my store wasn't highlighted?

  22. Amar pawar

    In my case ,Store is also highlighted.All other are in light green,only store is in white.

  23. Anonymous

    This seems to have worked for me. Thank you!

  24. Kassidie Bell

    Thank you so much! I thought I would have never figured it out. The Fiddler one was the one that worked for me!

  25. Anonymous

    thank you !! worked for me…I tried everything else and nothing worked…why MS don't have a fix for this?

  26. Amar pawar

    Your welcome……this is one of the major bug in Windows 8. I hope they resolved it in windows 8.1.

  27. Brittany Royle

    Didn't work for me & ive checked everything you've suggested :/

  28. Amar pawar

    You need to make changes in fiddler as I described in post and also fiddler must be running while you are accessing store.

  29. MDashK

    Finally, a solution.
    Thank you so much.
    For days I've been searching for a solution for this problem, finally able to fix it. =)
    BTW: for those getting error 0x6d9 on Fiddler? Activate "Windows Firewall".
    Also, don't forget to have the "WIndows Update" and "Windows Store" services running.

  30. Amar pawar

    What error you are getting while implementing the steps?

  31. Amar pawar

    I am glad it worked for you. Also Thanks for suggesting the solution for error 0x6d9.

  32. Talal Shoaib

    Nice post…

    But why do we need to keep fiddler running everytime I want my app to connect to the internet?

    Currently, when I launch my windows 8 app, it fails to connect to the internet until I relaunch the app by launching the fiddler first.

    Any help regarding this will highly be appreciated.

    Thanks

  33. Amar pawar

    So far I found only this working method. You need to run fiddler as it allows http traffic to apps (don't know what blocks the app from accessing internet ). As soon as I found alternative i will update the post.

  34. Talal Shoaib

    Thank you so much for your reply…I am looking forward to your alternative way 🙂

  35. Talal Shoaib

    My app is ready to deploy to 50 client machines…Do I need to install fiddler at every machine? Currently we are facing this issue…Our client is unable to run the app on every machine without installing fiddler.

  36. Amar pawar

    Try to update windows 8 to windows 8.1 .Microsoft might fixed the bug in windows 8.1 but I am not sure.

  37. patent

    I figured out another reason why the store and other apps don't recognize the internet connection, at least for me. None of the available info on how to fix this issue worked for me, so if your still stuck try this. I right clicked start, clicked run, msconfig, services tab, make sure windows event log and windows event collector are checked and apply.I unchecked these a few hours ago trying to get a game to run on win 8 (pretty much every game I have has problems running on win 8) and didn't realize what it did at the time; It's been a few hours of frustration trying to get my apps to work. Hope this helps someone.

  38. Amar pawar

    Your welcome…..I am glad it worked for you…

  39. savvyjal

    I thank you so much Patent actually that was the problem. i have worked on this for months but could not get the resolution and enabling the event collector and error reporting and event logs has worked in 1 go. just had to restart the pc..thanksssss

  40. savvyjal

    I thank you so much Patent actually that was the problem. i have worked on this for months but could not get the resolution and enabling the event collector and error reporting and event logs has worked in 1 go. just had to restart the pc..thanksssss

  41. bas rewinkel

    it didn't worked for me, I have tried everything, I posted something on the microsoft page but that didn't help either!! please tell me what to do 🙁

  42. Amar pawar

    Hiii, fiddler works for almost everyone. You can see the comments above. Try to implement the above steps and tell me where you are getting problem. Always happy to help you.

  43. bas rewinkel

    I did exactly what this post says. after this method the windows store still says it can't connect. so if there's another way to fix my problem… I personly think there's something wrong with my pc settings… couldn't find it myself. other sugestions??

  44. Amar pawar

    Are you able to open websites in Internet explorer ?

  45. usman tariq

    This comment has been removed by a blog administrator.

  46. bas rewinkel

    I am, I can use spotify to. I can play online games like minecraft and games from steam, but I can't use windows apps. my ethernet connection says it's limited. I can use all sites, all programs except windows apps. so defently the program here should work. but it doesn't….

  47. unknown

    it works… but… should I run fiddler every time???

    "You may need to run the Fiddler all the time when you need App store to connect to the Internet."

    why?

  48. bas rewinkel

    okay, I still don't fixed my problem, what can I do now??

  49. Amar pawar

    Because fiddler is the one who is filtering HTTP traffic and it allows all traffic to windows store and apps. So it needs to be run in background.

  50. Amar pawar

    Try the solution provided by Patent above

  51. Amar pawar

    Your welcome… I am glad it worked for you.

  52. Amar pawar

    Hello Hari, this worked for everyone. Even I tried it on my own Laptop. You might missing out something.Try again and tell me where you facing problem.

  53. Risa Aida

    Thanks a lot! Now i can connect my play store >.<

  54. Jason Rosen

    Thank you so much! I have spent waaay too much time trying to get connected to the Windows Store so I could upgrade to Windows 8.1

    Do you know how the loopback filter could be set in the first place to filter out traffic to the Windows Store?

    Is there a registry key or Windows firewall setting that can be set to permanently fix this?

    Thanks again!

  55. Simon Rai

    it actually work thanks buddy 🙂

  56. Amar pawar

    Can you exactly tell me where you facing problem?

  57. Krish

    Hi Amar…. I am using windows 8.1 and I too was facing problem in connecting my apps to internet while using a proxy server which requires authentication. Fiddler is helping me for 90% apps in my list. But still a few are unable to get through. (eg: Times of India app) It is displaying "Unable to fetch data". What could be the reason.

    Thanks and regards friend

  58. Amar pawar

    That may be due to some error in the app. May be app is allowed to make connections through the proxy server.

  59. ashwin krish

    gr8 man its workng perfectly.hav been breaking my head fr a week.gud solution………………………hav a gr8 life man……………….

  60. Diksha Singh

    not working still… pls suggest me some other solutions !!

  61. M VENKATA RAO

    with this Fix, only Stores is working. Other Apps like Mail, Messages, weather etc.. are not working – showing ' Internet not connected '

  62. Kirk Trussell

    Thank you so much. it worked. I tried all day with every other method. KT

  63. Craig Awwiller

    The application of engineering and design development, and maintenance of software you would think Microsoft would be doing better.

    Thanks for the correct fix.

  64. Shikeara93

    Thanks for this awesome solution it did work but I have some questions

  65. MC Blogger

    Thanks Patent! It turns out that my Windows Event Log was unchecked, so I added it and rebooted. Now everything works like a charm, and I did NOT have to add another 3rd party app to run all of the time in the background.

    I had tried other solutions all over the net, including registry changes, powershell command line instructions, etc. Nothing else worked. But tis did.

    Thanks again, Patent!

  66. Edwin Yee

    I installed Fiddler and keep it running in the background. I go to the start screen and click on store but only get in for a few seconds before I get kick back out into the start screen

  67. Titus Groan

    One thing I found that worked — disconnect and then reconnect to the internet. (Right click on the 5-bars tray icon.)

    I didn't run fiddler because I am afraid to run random programs downloaded from the internet, but I am glad it is working for so many.

    It would be nice Amar could explain the principle behind what his program is doing.

    (deleted and re-posted so I could check the notify box.)

  68. Kartik Kamal Singh

    It is still not working……………….because of you and Fiddler4 my 1mb is wasted!

  69. Unknown

    It is still not working for me – I have tried all of the previous steps (except for the refresh) and then installed Fiddler following the directions given above and I am still getting the same error message of "Your PC isn't connected to the internet…" Any other suggestions would be greatly appreciated!

  70. Taiwo Michael

    ok so i am using a windows 10 os and cant connect to the store or any other microsoft app but can connect with firefox and idm ad some other app.. using 127.0.0.1 proxy and simple server. exe file

  71. Unknown

    i m still facing the problems to connect to store after following the steps u suggested. please help me.

  72. Hollyz

    IT WORKED! I spent hours trying different solutions and none worked until now. Thank you so much!

  73. Gaurav

    this method is not works for me bro plz help

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